Sunday, January 18, 2009

I'm so tired of Unprofessional, Unethical Vendors

http://creativeconceptsweddings.com
Dear Sweeties,

I very seldom say anything about wedding vendors, mostly because I love my brides and don't want unprofessional vendors to go out of their way to be rude or late,etc.

This week, I've come across some of the rudest, most unprofessional, unethical vendors imaginable.

In my business, I sign the vendor contracts so that all discussions are to be held with me, not my brides. It cuts down on their stress and gives me better control so my brides have a near perfect wedding day. A vendor should have no reason to really even talk with a bride of my company.

This past week, a vendor told my bride that my check had bounced. First, the vendor should have talked with me, and secondly, in order for a check to bounce, you have to actually present it for payment, which they had not. They called the bank in their town, not my bank, and were told the check would not clear. Instead of calling me to find out that I have a "special attention" account, they just sat there and then discussed it with my bride. And Had I not tracked down the owner of the company at Market, we would still be in the dark about the check.

To discuss something as personal as a check with another person is not only illegal, it is unprofessional and unethical. My lawyer wants to sue them and I'm trying to decide how to handle it all.

If this was the only vendor that has done something stupid this week, I probably would not be so furious, but it seems to be a theme for vendors.....do something stupid, insult another vendor and then treat the situation as if everything was just fine. Its normal for vendors to be unethical, unprofessional and untruthful.

The morale here, My Sweeties is ....be sure that all your vendors are top of the line and that your wedding is not the first one that they have been involved with. I'll keep you posted.

0 comments: